Frequently Asked Questions

Our focus is on ensuring your business remains nimble while always able to meet demand. As such, our minimum order quantities (MOQs) are among the lowest on the market. Contact our team to find out more about specific products or head to our Products page.

Yes. We offer a full in-house design service which can help your restaurant’s logo and branding shine on every single one of our packaging products. Our expert designers can also offer guidance and advice about how to make your designs stand out to their full potential.

If you’re not happy with your order, we offer a range of refund and return options. Please get in touch with the FGP team via the Contact Us page.

At FGP, we love to take care of customers, both new and existing. Our special offers change all the time, however, so please get in touch directly via the Contact Us page to find out about our latest promotions. We also recommend subscribing to our newsletter and social media pages so you don’t miss a thing.

Yes. All FGP products are deemed food-safe according to the most up-to-date food hygiene guidelines. To find out precise details about our food safety certifications, head over to our Certifications page.

Yes. FGP is committed to environmental sustainability and recyclable products are an important part of that. Many of our products are made from fully recyclable materials, such as low-density polyethylene (LDPE) and kraft paper. Head over to our Sustainability page for full details of our product certifications.

Yes. Many of FGP’s food packaging products are made from 100% compostable materials. That means they will break down in 90 days when placed in a commercial composting facility. For full details about which products are compostable, head over to our Sustainability page.

FGP’s high-quality sustainable packaging is lovingly made by our dedicated team based in Shanghai.

Shipping times vary depending on your location and order. However, we always strive to get your products to you as quickly as possible so that you can continue operating without delays.

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